Why doesn't the 2-in-1 USB flash drive show when connected to my Android smart phone or tablet? There are several things to check if the drive does not appear: Does the Android smart phone or tablet have On-The-Go (OTG) hardware and software support? Check…

How are files viewed and transferred using the 2-in-1 USB flash drive? Compatible with many Android devices, the drive allows you to transfer or view content without the need for a computer. Also, the unit plugs into a Windows, Mac or Linux operating system…

What is USB OTG for smart phones and tablets? Recent models of Android smart phones and tablets have added host capability for devices connected via the micro USB port. This is defined as USB On-The-Go (OTG) connectivity. It permits read and write communications…

How do I attach the 2-in-1 USB flash drive to my smart phone or tablet? Your smart phone must have a micro USB connector and have On-The-Go (OTG) USB host capability to function with this drive. Most newer smart phones will have this feature; check your smart…

Is the 2-in-1 USB flash drive compatible with Apple iPhone and iPad? No, the 2-in-1 USB flash drives only interface to Android devices via the micro USB connector with On-The-Go (OTG) support. iPhone and iPad products do not have this connector. However,…

Does the Google Nexus 7 tablet (2013 model) operate with the 2-in-1 USB flash drives? The Google Nexus 7 does not have direct On-The-Go (OTG) support for USB devices. However, the Nexus Media Importer App can be purchased on the Google Play Store. It enables…

Which flash drives are compatible with tablet computers? If your tablet has a micro USB connector, host USB support (OTG) and operates with the Android operating system, we would suggest the 2-in-1 flash drives.  These products have both micro…

How do I avoid the "Unexpected Removal" message on my smart phone or tablet when unplugging the 2-in-1 USB flash drive? Most On-The-Go (OTG) enabled smart phones or tablets have a way to safely disconnect the 2-in-1 USB flash drive.  This is a good practice which…

Why can't large files be saved to the 2-in-1 USB flash drive? Keep in mind that file sizes of 4GB or larger are not supported by the file system.  The 2-in-1 flash drive is formatted using FAT32 for compatibility with most smart…