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2-in-1 USB Flash Drive Connection
Reference Number: AA-00361 Views: 4049 Last Updated: 2016-02-14 12:39
Why doesn't the 2-in-1 USB flash drive show when connected to my Android smart phone or tablet?

There are several things to check if the drive does not appear:

 
     
  1.  
    Does the Android smart phone or tablet have On-The-Go (OTG) hardware and software support?  Check the manual for your device or see our compatibility list here.
     
  2.  
  3.  
    Does your phone or tablet have a file manager App that can access content?  If not, there are a number of free and for purchase Apps on Google Play Store that may be helpful.  ES File Explorer is a free App that operates well on most smart phones and tablets.
     
  4.  
  5.  
    If the 2-in-1 Micro flash drive does not show on your Android smart phone or tablet, be sure the drive is properly oriented to access the flash contents.  If the drive is moved from a PC standard USB connection to your phone, it may have been inadvertently left in the PC configuration.
     
  6.  
 

          Reorient the drive as shown here -

 

                     Image   

 

            Plug the 2-in-1 drive into the micro USB connector on your Android smart phone or tablet.

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